Mohegan Arena at Casey Plaza provides parking for guests with accessible needs near the East Gate Entrance (Main Entrance) and guests with VIP Parking passes at our West Gate Entrance.
According to State and Local regulations, all cars/occupants using ADA Parking need to meet the following requirements:
- Valid ADA license plate or placard must be displayed visibly on the vehicle.
- When asked, an occupant of the vehicle must be able to present a valid Pennsylvania Department of Transportation ADA Certificate with appropriate identification of the recipient.
- Person listed on the ADA Certificate must be an occupant of the vehicle.
* ADA Parking spaces are limited and are first-come, first-served. Please plan on arriving early for ADA parking needs. The reserved parking lot does not have assigned ADA parking spaces.
Guests requiring special seating, such as for wheelchairs, semi-ambulatory or other mobility impairments, hearing/visually impaired, or the like, can be purchased in person at the NBT Bank Box Office or by selecting the appropriate icon on the online ticketing page. For specific questions in regards to hearing impairment/visual impairment seating and services, please contact questions@MoheganArenaPA.com.
Wheelchair seating is located in row "S" of the lower level (100) level sections. Row "S" is located on the concourse level and does not involve any stairs. The elevator only services the floor and suite level. The only way to get to the second level (200) level is via stairs. Those persons with limited mobility, but not complete restrictions are ask to purchase seating in row "Q" or row "R" of the lower level. There are about 5 stairs to get to row R, Q is in front of that. Mohegan Arena does not have wheelchairs for public use at events.
Mohegan Arena at Casey Plaza
255 Highland Park Blvd.
Wilkes-Barre, PA 18702
Phone: (570) 970-7600
General Information Email: Questions@moheganarenapa.com
Please see Sponsorship Opportunities
Guests of Mohegan Arena at Casey Plaza must be 21 years of age or older to purchase and/or consume alcoholic beverages. SAVOR… reserves the right to check proof of legal drinking age.
There is a maximum of TWO (2) alcoholic beverages per purchase at all concession stands and portable vendors. This policy may change for certain events.
For Wilkes-Barre/Scranton Penguins games, all alcohol sales within the arena will conclude at the beginning of the third period. Individual concerts and events are determined on a show to show basis.
SAVOR… has the right to discontinue the sale of alcohol at any time during an event.
See special announcements
Assistive Listening Devices are available for guests with hearing disabilities for Mohegan Arena events. We ask guests with this need to please arrange for this service in advance of the event by calling the arena at (570) 970-7600 or by emailing questions@moheganarenapa.com.
NBT Bank ATM machine is located on the concourse behind section 108 (near the Box Office). The ATM machine is only accessible to guests inside the venue for an event.
Baby changing stations are available in all restrooms located on the venue concourse and public restrooms on suite level and event level.
Mohegan Arena does not issue or sell backstage passes to events. Backstage access is strictly limited and is arranged by tour management on a show-by-show basis.
Fans are encouraged to limit the number of items they bring with them to the arena. They will be permitted to carry one (1) of the following style and size bags into the venue:
- Bags that are clear on all sides that are plastic, vinyl or PVC and do not exceed 12″ x 6″ x 12”
- Backpacks, fanny packs and cross body bags that are clear are permitted as long as they meet the size requirements listed above and are translucent (any compartments of said bag that are not see-through result in the bag not being permitted)
- One-gallon clear plastic freezer bag (Ziploc bag or similar)
- Small clutch bags, approximately the size of a hand but not larger than 4″ x 6″, with or without a handle/strap. This small clutch bag may be carried into the arena along with one of the clear bag options.
- Diaper bags are permitted when an infant is present. Diaper bags are subject to inspection and must be approved by security.
- Soft sling infant carriers are permitted, but any zipper compartments must be empty and are subject to inspection upon arrival. Infant must be present with the carrier.
- An exception can be made for medically necessary items after proper inspection. Please contact Guest Services for more information at Questions@MoheganArenaPA.com prior to arrival.
- Any item that is not approved for entry must be returned to the guest vehicle as the venue is not responsible for any items left at security or with Guest Services.
Security check point
- Keys, cell phones, loose change and any metal objects should be removed from a guest's pockets and placed into the security bins before passing through the metal detectors.
- Guests should present any bags to security for inspection before going through the metal detectors.
- General care items such as glasses and wallets should stay in a guest’s pocket when passing through the metal detectors (subject to change).
- Compact umbrellas are allowed in the venue (under 12 inches when compacted). No golf umbrellas or umbrellas with a pointed edge are permitted. Guests must walk through the metal detectors with the umbrella and it is subject to inspection.
- Any other comfort items, such as blankets, seats cushions, children's plush toys, etc. should be carried through the metal detector and are subject to inspection.
- Items are subject to approval per show policy.
The following items are no longer allowed inside the venue:
- Backpacks that are non-translucent or clear backpacks that exceed 12"x12"x6"
- Fanny Packs that are non-translucent or clear fanny packs that exceed 12"x12"x6"
- Purses/Cross body bags that are non-translucent or clear purses/cross body bags that exceed 12"x12"x6"
- Belt bags that are non-translucent or belt bags that exceed 12"x12"x6
- String Bags
- Messenger Bags
- Camera Bags/Cases
- Brief Cases
- Roll Bags
- Binocular Cases
- Duffle Bags
- Cooler bags
- Boxes
- Strollers/Car seats
- Any Other Bags
Other Items Not Allowed
- Pocket knives or razor blades
- Outside food and beverages
- Horns
- Whistle blowers
- Noise makers
- Laser pens
- Video cameras
- Go-Pro devices
- Professional lens cameras
- Golf umbrellas/umbrellas with a pointed end
- Any weapon of any kind including chains and wallets with chains
*All policies are subject to change without notice
See Prohibited Items.
Binoculars are permitted for most events. All items are subject to search upon arrival. Binocular cases are subject to the arena's clear bag policy.
For group sales packages for non-hockey events, please call 570-970-3519.
If you are hosting a birthday party on suite level, please call our Premium Seating department at 570-970-3506 to discuss your party options including our gift policy.
For Birthday Announcements at events, please See Special announcements.
Plan your next event at Mohegan Arena at Casey Plaza.
- Corporate Meetings
- Sporting Events
- Private Concerts
- Graduations
- Consumer Events/Trade Shows
- Outdoor Events
For more information, please visit the "Private Events" tab on our website
No bottles, cans or coolers are permitted inside Mohegan Arena.
The NBT Bank Box Office is located at the East Gate Entrance of Mohegan Arena. The NBT Bank Box Office sells tickets for events happening at Mohegan Arena, and is not able to sell tickets for other venues. The Box Office accepts Visa, MasterCard, American Express and Discover and cash. No checks.
The Box Office may be unable to sell tickets for select events for in person purchases. Please check the specific event page for details.
Parking is available for buses transporting groups to Mohegan Arena. For more information and pricing, please contact the Group Sales Department at Groups@MoheganArenaPA.com or call 570-970-3519.
Cameras are permitted into Mohegan Arena for Wilkes-Barre/Scranton Penguins hockey games and most events. If allowed, Mohegan Arena allows only small personal still-cameras.
Cameras with any detachable lenses or flashes are not permitted for most events. Video, audio and professional camera and recording devices are strictly prohibited in the building. Selfie-sticks and Go-Pro devices are not permitted.
Camera policies will vary by event. For further information, please visit the individual event page.
Policies are subject to change for each event.
Use of cell phones in Mohegan Arena is permitted, as long as it does not disturb other fans in the area or interfere with their ability to enjoy the event. Selfie-sticks are not permitted. This policy is subject to change based on each show's preference.
Throughout the property, you can find chargeFUZE portable phone charging kiosks that allow guests to rent a portable mobile power bank that can be used anywhere and returned to any location on site. ChargeFUZE power-banks are built in to include charging cables for iOS, Android, and other devices. To find the nearest pick up and drop off location, download the chargeFUZE app, ask a member of guest services, or simply scan the QR code on any chargeFUZE station when you see one!
Throughout the property, you can find chargeFUZE portable phone charging kiosks that allow guests to rent a portable mobile power bank that can be used anywhere and returned to any location on site. ChargeFUZE power-banks are built in to include charging cables for iOS, Android, and other devices. To find the nearest pick up and drop off location, download the chargeFUZE app, ask a member of guest services, or simply scan the QR code on any chargeFUZE station when you see one!
For most events, children under the age of two are not required to have a ticket. However, should you wish for your child to have their own seat, a ticket is required. Some events intended for a younger audience may require that children who have celebrated their first birthday have a ticket. Please check each event individually for age requirements.
Children under the age of 3 do not require a ticket to attend a Wilkes-Barre/Scranton Penguins home games provided they sit on the lap of an adult throughout the game. Any child who has celebrated their 3rd birthday will need a ticket to enter the building. (policy subject to change).
Club Seat tickets are located at Center Ice for Wilkes-Barre/Scranton Penguins hockey. Club Seats are located in sections C116, C117 and C118. These seats are equipped with several VIP amenities including:
- padded seats that are 2 inches larger than standard seats
- drink holder
- access the private restrooms
- access to private concessions and bar
For information about becoming a Club Seat member for the Wilkes-Barre/Scranton Penguins season, please contact the Penguins at 570-208-7367.
Club Seats may be available for purchase for non-hockey events at Mohegan Arena and would be available for purchase online at Ticketmaster.com or in person at the NBT Bank Box Office at Mohegan Arena.
Comments, concerns or questions can be submitted by emailing questions@moheganarenapa.com.
Mohegan Arena offers a wide variety of food and beverage options to fill the heartiest of appetites.
In addition to traditional arena favorites such as fountain sodas featuring Pepsi products, beer, candy, soft pretzels and popcorn, the following items are offered (subject to change per event):
All concessions stands are now credit card/debit card on mobile pay sales only. No cash sales at arena concessions stands.
See below for a list of available concessions items and locations (subject to change per event):
CENTER ICE GRILL (SECTION 104)
Now available through mobile ordering! Scan QR code on the concourse to place your order online, then come to the pickup window when prompted.
- Pub Burgers
- Cheese Steaks
- Chicken Sandwiches
- Cheese Steak Fries
- Nathan’s French Fries
- Chicken Tenders w/Nathans Fries
- Kid's Chicken Tenders Meal with chips and fountain drink. Includes special offer from Skyzone Pittston.
REVELLO’S OLD FORGE PIZZA (SECTION 106)
- Old Forge Pizza
- Garlic Bread
- Nathan’s Hot Dogs
- Lays Assorted Chips
- Cotton Candy
- Coffee/Tea/Hot Chocolate
- Kid's Pizza Meal with chips and fountain drink. Includes special offer from Skyzone Pittston.
WALLENPAUPACK BREWING CO (SECTION 110)
Craft beer selections from Wallenpaupack Brewing Company
- Non- Alcoholic Domestic Beer
SMOKESHACK (SECTION 110)
SmokeShack BBQ stand featuring our “Shackwich Specials":
- “The Piguin” featuring pulled pork and house made barbecue sauce on a corn-dusted kaiser bun
- “The Beef of Burden” featuring sliced brisket, sliced onion and house made barbecue sauce on a corn-dusted kaiser bun
- “Signature Sandwich Series” Sandwiches available for Select Events
- Pre-made Signature Drink Specialty Cocktails
“Smokeshack” also features smoked, white cheddar mac and cheese and loaded mac and cheese topped with your choice of pork or brisket meat Seasonal sides are available for select events.
BBQ meat is subject to availability.
MALACARI'S ICE CREAM AND WINE (SECTION 110)
- Malacari's soft serve ice cream & sundaes
- Malacari's wine
BREWSKI’S AND BRATS (SECTION 110)
- Dogfish Head and Troegs craft beer
- Nathan’s Hot Dogs
- Brats
- Kielbasa
- Nacho Grande
- Lays Assorted Chips
ON THE ROCKS (SECTION 112)
ON THE ROCKS Bar featuring mixed drinks, “Signature Drink Series” cocktails, slushie margaritas and select beers.
CHICKIE’S & PETE’S (SECTION 114)
Now available through mobile ordering! Scan QR code on the concourse to place your order online, then come to the pickup window when prompted.
- World Famous Crabfries- Gluten Free
- Chicken Cutlets
- Buffalo Chicken Cutlets
- Cheesesteaks
POWER PLAY PIZZA (SECTION 114)
- Booyah's Pizza and Bites
- Nathan’s Hot Dog
- Cheesy Breadsticks
- Meatball Sub
- Lays Assorted Chips
- Cotton Candy
- Coffee/Tea/ Hot Chocolate
- Kid's Hot Dog Meal with chips and fountain drink. Includes special offer from Skyzone Pittston.
ACE'S CRAFT HOUSE (SECTION C117)
Exclusive bar for Club Seat Members for most events featuring:
- Dogfish Head and Troegs craft beer on tap
- Seasonal and domestic beers
- Revello’s Pizza
STIX SPORTS BAR (SECTION 119)
The Mohegan Arena’s Sports Bar featuring seasonal craft beers, mixed drinks and wine.
GLUTEN FREE OPTIONS
Gluten Free menu options are available at select concessions stands.
Items include:
- Popcorn box in sections 104, 106, 110, 114 and 117
- Nathan's Hot Dogs in Sections 106, 110, 114
- Chickie's and Pete's Fry Cup and Fry Bucket- Section 114
- Lays Assorted Chips in Sections 106, 110, 114
ADDITIONAL FEATURES
SAVOR… also offers items that can be found at portable locations around the concourse. These include:
- Craft Brews from Susquehanna Brewing Company, Dogfish Head, Troegs, Stone and more!
- Dippin Dots located near sections 103 and 116
- Freshly Squeezed Lemonade and “Spiked” Lemonade near Section 104
- Empanada King near section 105
- The Roast Beast near section C117
- Walking Taco presented by Frito Lay near section 118
- The Nutty Bavarian Roasted Nuts located near section 110
- Tim Horton’s Cafe located near section 110
- On The Rocks portable featuring specialty pre-made cocktails, beer and seltzers.
- Snow cones & Italian Ice near section 114
*Portable stand locations are subject to change depending on the event.
VISA, Discover, Mastercard and American Express credit cards/debit cards along with mobile pay are accepted at most merchandise and concession stands. Cash is no longer accepted at arena operated concessions stands.
The NBT Bank Box Office accepts VISA, Discover, Mastercard, American Express and cash. The Box Office does not accept mobile pay for the purchase of event tickets.
At all Mohegan Arena events, customer service is available in the Guest Services booth, located behind Section 110 on the concourse.
The location of the Guest Services booth is subject to change depending on the configuration of the event.
Guests may utilize the East or West gates of Mohegan Arena as a temporary drop-off / pick-up location. Please let our parking staff know upon arrival for any drop-off / pick-up requests and they will try and accommodate to the best of their ability.
Policy subject to change per event.
The physical address of Mohegan Arena at Casey Plaza is:
255 Highland Park Blvd.
Wilkes-Barre, PA 18702
Our parking lot is located adjacent to the venue and is a short walk to the venue's entrances. The venue parking lot is accessible from Highland Park Blvd. (Exit 168 on Interstate 81) and for select events, via our entrance via Mundy St.
All requests must be made in writing on event/company letterhead a minimum of 4-6 weeks prior to the event date. The request must include event date, time, beneficiary of funds raised and email address and phone number for the person receiving the donation. Please include 501(c) number if applicable.
All donation requests must be mailed to:
Donation Request
Mohegan Arena at Casey Plaza
255 Highland Park Blvd.
Wilkes-Barre, PA 18702
Donations, if approved, must be picked up at the NBT Bank Box Office during normal business hours.
Please note: While we would like to accommodate all requests, the venue has limited opportunities to accommodate donation requests for tickets and is often times not in charge of the event ticket inventory.
Please check the individual event page for information as this may change per event. The general policy is 60 minutes prior to the event start time, but will vary for select events. Mohegan Arena has a no re-entry policy; once you leave the building during an event, you will not be permitted to return.
There are 2 elevators for guests to use to access suite level or the arena floor and are located behind section 112 on the concourse.
There is no elevator access to the 200-level seating area and accessing the 200-level seating area will require guests to walk stairs.
In the event of an emergency, Mohegan Arena staff will utilize the public address (PA) system to inform guests of the situation and any instructions as applicable. All exits and emergency exits are posted with appropriate signage. Please follow the direction of the event staff to exit the facility.
ASM Global is an Equal Opportunity/Affirmative Action employer and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRRA Federal Contractor.
All future openings will be posted to the Department of Labor website at:
There are 2 points of public entry into Mohegan Arena (East Gate Entrance and West Gate Entrance). The Service Entrance located behind the venue on Highland Park Blvd. is only accessible on non-event days.
The East Gate Entrance is by section 108 and the West Gate Entrance is by section 114.
Mohegan Arena’s Backstage Club email program is free to join and offers subscribers the opportunity to receive email alerts for event pre-sale opportunities, on-sale announcements, event and venue news, special offers and contests. Click here to sign up.
The Family restroom is available on the main concourse behind section 110 (Smokeshack concessions stand).
Mohegan Arena is committed to exceeding the expectations of every guest by delivering the best sports and entertainment experience with quality guest service and exceptional value at a world-class venue.
As a means of creating a safe, comfortable and enjoyable experience for all guests, Mohegan Arena asks for your assistance and compliance with the following:
- Abusive or foul language and obscene gestures directed towards other guests, arena employees, players, coaches, performers or officials.
- Clothing containing offensive language or indecent graphics.
- Intoxication or other signs of impairment related to alcohol or drug consumption.
- Smoking, except in designated areas located outside the arena.
- Banners or signs are not permitted unless a show policy dictates that are allowed (ie WWE).
- Prohibited entry items such as containers, food and beverage, air horns, weapons, laser pointers and selfie-sticks.
- Guests entering or attempting to enter restricted areas without proper authorization or credentials.
- Throwing objects, either within the seating section or onto the ice or event performance area.
- Guest who are disruptive to the event presentation, performance or game.
- Guests encountering difficulties and concerns are urged to contact Mohegan Arena staff immediately. Our Guest Services booth is located on the concourse behind section 110 (subject to change per event).
Guests not abiding by this Fan Courtesy Policy are subject to ejection from Mohegan Arena and in some cases subject to criminal prosecution.
The Trans-Med First Aid station is located on the venue concourse behind section 112 near the passenger elevators.
No food or beverages of any kind are permitted to be brought into Mohegan Arena. Concessions stands located throughout the arena sell a wide variety of food, alcoholic and non-alcoholic beverages. For more information, please visit our Concessions tab. Patrons requesting to bring in outside food or beverage due to health conditions should contact customer service in advance at questions@moheganarenapa.com.
Pennsylvania State Law prohibits the sale of alcohol to all persons under the age of 21. Guests are required to show proper identification and proof of age when purchasing alcoholic beverages.
The following is a list of general guest policies that will be enforced. These policies will be upheld regardless of the type of event. Any change to these policies must be cleared through the Arena General Manager.
- Each guest entering the Arena for any type of ticketed event must have a ticket or the proper event credentials. Guests who experience a problem with their tickets (i.e., lost or stolen tickets, etc.) should be directed to the Box Office.
- Loitering in or near the Arena Ticket Office lobby is prohibited. Only those persons with the intent to attend the event or buy tickets to an event may stand in the lobby.
- Tickets for Mohegan Arena at Casey Plaza events are sold at the NBT Bank Box Office at Mohegan Arena or via the internet at Ticketmaster.com/AXS.com or authorized merchants (such as Groupon and Goldstar). Tickets purchased by any other means are not recommended or guaranteed. The resale of tickets on Arena Property is strictly forbidden.
- For your safety, we require all guests in attendance to wear appropriate clothing attire including shoes. ASM Global Management reserves the right to refuse entry to guests wearing garments displaying offensive or inappropriate text and/or images.
- Everyone must sit/stand in the location that matches the seat, section, row and number that is on their ticket, unless the event is General Admission.
- Only one person is allowed to occupy a chair at a time, except for children under 2.
- Standing on chairs, sitting on seat backs, and placing feet on chair backs is prohibited.
- Standing in the aisles, accessible platforms, vomitories or other restricted areas while an event is in progress is prohibited.
- Only guests 21 years of age or older may purchase and consume alcoholic beverages in the Arena.
- Guests, promoters, licensee, etc. may not sell any type of food, candy, beverages, tobacco products, souvenirs, toys, or programs in or on the Arena property. Only concessionaires contracted by or through ASM Global may sell food in and on the Arena property. Each employee doing so must wear the proper identification while selling.
- Any guest caught defacing, damaging, or destroying Arena property or grounds will be brought to the immediate attention of an Event Staff Supervisor, manager or law enforcement official.
- Guests wishing to demonstrate at Mohegan Sun Arena at Casey Plaza should call (570) 970-7600 for details and policies.
- Mohegan Arena is a smoke-free facility. To access the designated smoking area once inside an event at Mohegan Sun Arena, please go to the "Smoking Entrance" located near the West Gate Entrance. Please bring your ticket with you to gain access to the venue. There is no re-entry to the venue without your ticket.
- General Guest Policies at the Mohegan Arena at Casey Plaza can be adjusted at any time under the direction of Management.
Gift certificates are available for purchase at the NBT Bank Box Office and are valid for the purchase of most event tickets at Mohegan Arena. Gift certificates may only be redeemed at the Box Office and are not valid on merchandise, concessions, or non-ticket related items. Please call 570-970-7600 for more information.
Gifts for performers are occasionally permitted and accepted at Mohegan Arena. This is determined on a show-by-show basis. Any gifts are subject to the venue's clear bag policy and must pass through metal detectors.
GLUTEN FREE OPTIONS
Gluten Free menu options are available at select concessions stands.
Items include:
- Popcorn box in sections 104, 106, 110, 114 and 117
- Nathan's Hot Dogs in Sections 106, 110, 114
- Chickie's and Pete's Fry Cup and Fry Bucket- Section 114
- Lays Assorted Chips in Sections 106, 110, 114
If you have any questions or need to bring in food/drinks due to dietary/medical restrictions, please contact our customer service team at Questions@MoheganArenaPA.com.
Mohegan Arena and the Wilkes-Barre/Scranton Penguins offer group ticket sales to select events and Penguins games.
Please visit the Group Sales tab on the specific event page for additional details.
At most Mohegan Arena events, Guest Services is located on the concourse behind section 110. This location is subject to change based on the event configuration.
Fans can choose from various hotel accommodations when attending events at Mohegan Arena. Mohegan Arena does not have an on site hotel on its property, but several area within a 1-2 mile drive of the property.
Mohegan Arena offers internships for academic credit in Marketing/Event Management. For more information on internship opportunities, please call 570-970-7600.
Please see our Guest Relations kiosk outside of section 110 and an employee will escort you to the private lactation room located on suite level.
If an item is lost or found during an event please see Guest Services, located behind Section 110. Guests inquiring about lost items after an event should call 570-970-7600 during normal business hours or email questions@moheganarenapa.com. If the item has been found we will contact you during normal business hours.
Please contact the Box Office at 570-970-7600 for information regarding lost or stolen tickets.
Mohegan Arena does not issue or sell meet and greet passes to events. Meet and Greet passes may be available for pickup for guests that have arranged for any special event privileges with a show. Backstage access is strictly limited and is arranged by tour management.
Any meet and greet or VIP packages available for purchase will be listed on the individual event page for each event.
Merchandise for Wilkes-Barre/Scranton Penguins games may be purchased at the Igloo Team Store behind section 102 on the concourse at the game or by visiting the Penguins Team Store located on Coal St. in Wilkes-Barre.
For most non-hockey events, merchandise stands are available throughout Mohegan Arena and available locations will vary by event. These merchandise stands do accept most major credit cards and mobile pay, and select events may accept cash.
Select events at Mohegan Arena offer discount ticket for active and retired military. For availability and rates, please check the individual events page.
For further information about events at Mohegan Arena please contact the Mohegan Sun Arena operator at 570-970-7600.
For information on Mohegan Pennsylvania casino and hotel, please call 570.831.2100
General Parking
The Mohegan Arena at Casey Plaza parking lot presented by Geisinger is located adjacent to the venue and is accessible via Highland Park Blvd. or Mundy St. Mohegan Arena offers general parking for a fee (check the event page for details on pricing for your specific event) for events and concerts and the parking fee is collected when arriving at the venue. Parking fees are collected via credit card/debit card/mobile pay or cash. Parking fees are included in the ticket price for Wilkes-Barre/Scranton Penguins Hockey games and money is not collected on game nights. For some events, please note that traffic may become congested on Highland Park Blvd., Mundy St., and Coal St., in Wilkes-Barre Twp. and Exit 168 on Interstate 81. Please arrive early for all arena events as our General Parking Lot may at times become full. There are no public restrooms available in the venue parking lot for most events.
Reserved Parking
Reserved parking is available for purchase for most events online with your event ticket. Reserved parking includes a parking space near the East and West Gate Entrances (based on first come-first served) and also easy-in, easy-out access of the parking lot. Reserved parking prices vary by event and are subject to availability. ADA spaces are not available in the Reserved parking lot.
VIP Parking
Premium Seat Members have access to the VIP Parking Lot located near the West Gate Entrance of Mohegan Arena. The VIP lot is accessible via the Highland Park Blvd. entrance to Mohegan Arena and by using the left hand lanes once on Arena property. Premium Seat Members must have their VIP Parking pass/VIP ticket when arriving at the Arena to gain access to the VIP lot.
ADA Parking spaces are limited and are first-come, first-served. Please plan on arriving early for ADA parking needs.
ADA Parking
Mohegan Arena at Casey Plaza provides parking for guests with accessible needs near the East Gate Entrance.
According to State and Local regulations, all cars/occupants using ADA Parking need to meet the following requirements:
- Valid ADA license plate or placard must be displayed visibly on the vehicle.
- When asked, an occupant of the vehicle must be able to present a valid Pennsylvania Department of Transportation ADA Certificate with appropriate identification of the recipient.
- Person listed on the ADA Certificate must be an occupant of the vehicle.
ADA Parking spaces are limited and are first-come, first-served. Please plan on arriving early for ADA parking needs.
Directions
Mohegan Arena is located at the following physical address:
255 Highland Park Boulevard
Wilkes-Barre Township, PA 18702
Certain events at Mohegan Arena offer pre-sales to our email club members. Join our Backstage Club to sign up for free to start receiving these notifications.
The following items are no longer allowed inside the venue:
- Backpacks that are non-translucent or clear backpacks that exceed 12"x12"x6"
- Fanny Packs that are non-translucent or clear fanny packs that exceed 12"x12"x6"
- Purses/Cross body bags that are non-translucent or clear purses/cross body bags that exceed 12"x12"x6"
- Belt bags that are non-translucent or belt bags that exceed 12"x12"x6
- String Bags
- Messenger Bags
- Camera Bags/Cases
- Brief Cases
- Roll Bags
- Binocular Cases
- Duffle Bags
- Cooler bags
- Boxes
- Strollers/Car seats
- Any Other Bags
Other Items Not Allowed
- Pocket knives or razor blades
- Outside food and beverages
- Horns
- Whistle blowers
- Noise makers
- Laser pens
- Video cameras
- Go-Pro devices
- Professional lens cameras
- Golf umbrellas/umbrellas with a pointed end
- Any weapon of any kind including chains and wallets with chains
All persons are welcome to express their views at Mohegan Arena.
For a list of our protest policies, please email questions@MoheganArenaPA.com
For general questions please email questions@moheganarenapa.com or call 570-970-7600.
For questions while at an event, please visit the Guest Services booth located behind section 110 on the venue concourse.
Exit and re-entry is not permitted at Mohegan Arena for ticketed events. This policy is subject to change per event.
Guests may utilize ride share services to and from the arena. Please let our parking staff know upon arrival at the Main Entrance from Highland Park Blvd, and they will direct you to the designated drop-off/pick-up locations. Locations may vary by event.
Guests may not re-sell tickets at any price on Mohegan Arena property. To avoid issues with counterfeit, stolen, void or other invalid tickets, tickets should only be purchased from the official ticket provider for the event (Ticketmaster/AXS) or the NBT Bank Box Office at Mohegan Arena.
For information on Wilkes-Barre/Scranton Penguins season tickets please call 570-208-PENS.
To locate your seating location within Mohegan Arena, please visit our seating chart page or check the individual event pages.
Mohegan Arena at Casey Plaza and ASM Global reserve the right to inspect and search all guests entering the Arena.
ASM Global reserves the right to employ metal detection devices as necessary to promote a safe environment for guests, performers and employees.
Guests entering the Arena for an event must enter through the West or East Gate, where guests will walk pass through outdoor metal detectors or may request a manual pat-down as warranted. Media personnel must enter through a designated press entrance at the West Gate.
Security Reminders:
- Walk-through metal detectors will be in place at every arena entrance.
- No outside food or beverage is permitted inside the venue (exceptions may be made for medical/dietary restrictions).
- Guests are asked to have their keys, wallets and phones out of their pockets upon arrival at the security checkpoints and jackets should be unzipped.
- Strollers/car seats are not permitted.
- No signs, face or body paint, or noisemakers/horns/permitted.
If you have any questions about these policies, please email the venue at questions@MoheganArenaPA.com.
Please visit our "Bag Policy" tab for information on our clear bag policy.
The ASM Global managed Mohegan Arena at Casey Plaza in Wilkes-Barre Township has partnered with the Occupational Therapy Department at Misericordia University in Dallas, PA to develop a three-tiered sensory accommodations program entitled "Archie's Sensory Program".
Archie’s Sensory Program, named for the beloved Misericordia University mascot, consists of a three-tiered, sensory services program consisting of Archie’s Sensory Stories, Archie’s Sensory Library and Archie’s Den.
Archie's Sensory Stories
Archie’s Sensory Stories, produced by Peyton Breinich and Mike Gombita, provides guests with a downloadable video guide to help provide guests with sensory challenges an advance look at the arena and what to expect on their journey to and once inside the facility for an event.
Click to view the video for Caregivers
Click to view the video for guests with sensory needs
Archie's Sensory Library
Archie’s Sensory Library is a sensory services accommodations center located adjacent to the Guest Relations Booth behind section 110. Archie’s Sensory Library includes sensory items that can be loaned to guests at events such as fidget toys, adult and youth noise cancelling headphones, sunglasses, and wiggle cushions.
*Note: some items may not be available for select events
Archie's Den
Archie’s Den is located on the venue’s suite level, away from the performance space and hockey rink. The room is aesthetically calming, with muted colors, dimmed lighting, LED light-up bubble wall water fixtures, stepping stones, sensory chairs, wall art and floor tiles. Children must be accompanied by an adult when using the room. Guests can obtain a sensory pass to utilize Archie’s Den for free at Mohegan Arena’s Guest Relations Booth located behind section 110 on the venue concourse.
Click to take a video tour
Archie’s Sensory Program is designed for individuals with sensory challenges to have opportunities to enjoy the show at the arena. This is not individualized sensory treatment and tiers of the program should be utilized at the person’s own discretion and liability. Misericordia University Occupational Therapy Program, ASM Global, Luzerne County Convention Center Authority, and Mohegan Arena at Casey Plaza are not liable for any injury or misuse of equipment that a participant may engage in. All participants should be directly monitored by a family member/care giver while using any equipment or engaging in any activities in Archie’s Sensory Program.
Service animals that are specifically trained to provide assistance to an individual with a disability are welcome in Mohegan Arena. All service dogs must remain on a leash or in a harness and be under control of the guest with a disability or designee. The service animal must rest in the seating area with the individual and not in the aisle.
Smoking is not permitted anywhere inside Mohegan Arena. There is a smoking section located outside the West Gate Entrance (section 114) that is accessible for guests once inside the venue. Guests exiting the venue to utilize the smoking area will be subject to security inspection upon return and must have their event ticket or smoking pass (provided by our venue staff upon exiting the venue) when returning.
The distribution of promotional items, handbills, flyers, pamphlets, printed materials, as well as the solicitation of signatures, is not permitted on Mohegan Arena property without proper authorization from management.
Birthday and anniversary messages can be displayed at Wilkes-Barre/Scranton Penguins hockey games for a monetary donation outlined by the Penguins organization. Please visit the Penguins Fan Assistance Booth behind section 108 before the 1st Intermission to make this request or call 570-208-PENS.
The venue does not accept requests for special announcements during non-hockey events. We apologize for any inconvenience.
Sponsorship and Advertising opportunities are available at Mohegan Arena. For more information on partnering with our venue or arena events, please call our Business Development Manager at 570-970-3506.
Babies may be brought into the venue in a soft baby carrier or a sling. Rigid frame baby and toddler carriers, cars seats and strollers are not permitted.
For information about our luxury suite lease and rental programs for any Mohegan Arena event including Wilkes-Barre/Scranton Penguins hockey, please visit our Suites and Premium Services page or call 570-970-3506.
The Wilkes-Barre/Scranton Penguins Team Store is located behind section 101/102 on the concourse and is open exclusively during Penguins home games to ticket holders. The Team Store accepts credit card/mobile pay only.
To arrange a tour of Mohegan Sun Arena, please call 570-970-7600 during normal business hours.
Compact umbrellas are permitted into Mohegan Arena. No golf umbrellas or umbrellas with a pointed edge will be permitted inside the venue. All items are subject to search upon arrival. Please note this policy is subject to change the day of the event.
Use of video or audio recording equipment is strictly prohibited for most events. Mohegan Arena reserves the right to confiscate any tape, film, mobile devices with recordings and remove the patron from the building.
Policy is subject to change per event. Please visit the individual event page for details.
No food or beverages of any kind are permitted to be brought into Mohegan Arena. Concessions stands located throughout the arena sell a wide variety of food, alcoholic and non-alcoholic beverages. Patrons requesting to bring in outside food or beverage due to health conditions should contact customer service in advance at questions@moheganarenapa.com.
Public WiFi for event attendees is available at all events at Mohegan Arena. Guests utilizing our public WiFi must agree to the terms of use before logging in. Mohegan Arena reserves the right to terminate usage to fans at events at any time.
Mohegan Arena is home to the Wilkes-Barre/Scranton Penguins of the American Hockey League. For more information, please visit www.wbspenguins.com or call 570-208-PENS.
Tickets ordered or prepaid can be picked up at the NBT Bank Box Office at Mohegan Arena. The Will Call windows are open during Box Office hours and customers must present valid photo identification when picking up tickets.
In some circumstances, Will Call may only be available for pickup on the date of the performance.
Select events at Mohegan Arena offer discount tickets for children of certain ages. For most events, children under the age of 2 do not need a ticket when accompanied by an adult. For availability and rates for children's tickets, please check the individual event page.
Occasionally, a Mohegan Arena show promoter, in conjunction with the designated ticketing platform, may elect to restrict pre-sale and day of on sale ticket purchases based on zip code billing addresses in the Wilkes-Barre/Scranton/Hazleton metropolitan area. Please check individual event pages for more information.
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